AINOMIQ SERVICE & CARE

You run your business.
We look after your software.

Your project is live. Let us take care of what comes next: monitoring, maintenance, fixes and ongoing support.

Built by Ainomiq Built elsewhere Built with AI
Find your care plan

ONGOING PEACE OF MIND

The right level of care.

One team. Three ways to keep moving.

Silver

Keep watch

€ 195/ month

Know how your software is doing, without checking it yourself.

Monitoring & reporting

  • Monthly health and security check
  • Uptime, error and vulnerability monitoring with alerts
  • Monthly report in plain language
  • Member rate and priority for development work
  • No development hours included

Development work € 99 / hour

Choose Silver

Gold

Care & improve

€ 395/ month

Ongoing care, with time set aside for fixes and small improvements.

5 development hours / month

  • Everything in Silver
  • Monthly check-up with a written report
  • 5 development hours per month for fixes and small updates
  • Priority support within 1 business day

Extra development work € 89 / hour

Choose Gold

Platinum

Work with our team

€ 995/ month

Closer oversight and a dedicated engineer for software you rely on.

15 development hours / month

  • Everything in Gold
  • Weekly monitoring and security checks
  • 15 development hours per month in total
  • Dedicated engineer and quarterly review
  • Same or next-business-day support

Extra development work € 75 / hour

Choose Platinum

Hosting, AI usage and third-party subscriptions are billed separately. Scope and terms are agreed before your plan starts.

ALREADY HAVE A PROJECT?

You built it.
We can take it from here.

Not sure who handles updates, what happens when something breaks, or whether your app can grow? You do not need to have built with us to work with us.

Let’s look at your project
  1. 01

    Show us what you have

    A website, webshop, internal tool or AI-built app. Tell us what it does and what you need help with.

  2. 02

    We agree the handover

    We review the setup, access and known issues. You get a clear scope, including any work needed before ongoing care begins.

  3. 03

    We take care of the routine

    Checks, reports and support follow your plan. You have a team to turn to and know what is happening with your software.

NEED SOMETHING SPECIFIC?

One-off help works too.

Ad-hoc work

A fix or an update without a care plan. One-off development at € 150 / hour, subject to availability and an agreed scope.

Discuss a task

Fix a defined list

A clear list of issues from an audit, a scan or your own backlog. We agree exactly what will be fixed and quote for that scope.

Discuss your list

Rebuild or modernize

A system that is fragile, outdated or holding you back. We start with a call, then propose a defined scope and quote.

Discuss your project

THE PRACTICAL DETAILS

Before you choose.

My project was built elsewhere. Can you take it over?

Yes. Whether it was built by an agency, a freelancer or with AI tools, we start by reviewing the project and the access needed to maintain it. We agree the systems covered and any initial fixes before the plan starts. A project that needs substantial repair or a rebuild gets a separate scope and quote.

What happens after Ainomiq delivers my project?

The project is handed over according to your delivery agreement. Hosting, AI usage and other running costs continue separately. Ongoing monitoring, maintenance, updates and support require a service plan or a separately agreed assignment. Any commitments already included in your delivery agreement still apply.

Are hosting and AI costs included?

No. Hosting, database usage, AI usage, domains and third-party subscriptions are separate running costs. Your service plan pays for the monitoring, maintenance and support listed in your package. Paying those running costs alone does not include ongoing service from Ainomiq.

What can the development hours be used for?

Fixes and small updates to the agreed project. We agree priorities with you. Silver includes no development hours, Gold includes 5 hours per month and Platinum includes 15 hours per month in total. Extra work is agreed before it starts, at your plan’s hourly rate. Larger features, migrations and rebuilds are scoped separately.

Does a plan guarantee my app can scale?

A plan gives your project ongoing technical attention. Capacity depends on its architecture, data and usage. If you need to support more users or transactions, we can scope an architecture review, load testing or changes separately. Monitoring alone is not a scalability guarantee.

What do the support times mean?

They describe the initial response, not a guaranteed resolution time. Gold includes a response within 1 business day; Platinum includes same or next-business-day support. Silver has priority access without a fixed response window. These plans do not include a 24/7 staffed helpdesk. Coverage and escalation are agreed during onboarding.

How do we get started, and what are the terms?

Choose a plan to discuss it with us. We review your project, confirm scope, access, start date and any onboarding work, then put the agreement in writing. Contract duration, cancellation and treatment of unused hours are confirmed before you subscribe. Selecting a plan on this page does not start a subscription.

Less to worry about.
A team to turn to.

Tell us about your project. We will help you choose the right level of care.

Discuss your project