My project was built elsewhere. Can you take it over?
Yes. Whether it was built by an agency, a freelancer or with AI tools, we start by reviewing the project and the access needed to maintain it. We agree the systems covered and any initial fixes before the plan starts. A project that needs substantial repair or a rebuild gets a separate scope and quote.
What happens after Ainomiq delivers my project?
The project is handed over according to your delivery agreement. Hosting, AI usage and other running costs continue separately. Ongoing monitoring, maintenance, updates and support require a service plan or a separately agreed assignment. Any commitments already included in your delivery agreement still apply.
Are hosting and AI costs included?
No. Hosting, database usage, AI usage, domains and third-party subscriptions are separate running costs. Your service plan pays for the monitoring, maintenance and support listed in your package. Paying those running costs alone does not include ongoing service from Ainomiq.
What can the development hours be used for?
Fixes and small updates to the agreed project. We agree priorities with you. Silver includes no development hours, Gold includes 5 hours per month and Platinum includes 15 hours per month in total. Extra work is agreed before it starts, at your plan’s hourly rate. Larger features, migrations and rebuilds are scoped separately.
Does a plan guarantee my app can scale?
A plan gives your project ongoing technical attention. Capacity depends on its architecture, data and usage. If you need to support more users or transactions, we can scope an architecture review, load testing or changes separately. Monitoring alone is not a scalability guarantee.
What do the support times mean?
They describe the initial response, not a guaranteed resolution time. Gold includes a response within 1 business day; Platinum includes same or next-business-day support. Silver has priority access without a fixed response window. These plans do not include a 24/7 staffed helpdesk. Coverage and escalation are agreed during onboarding.
How do we get started, and what are the terms?
Choose a plan to discuss it with us. We review your project, confirm scope, access, start date and any onboarding work, then put the agreement in writing. Contract duration, cancellation and treatment of unused hours are confirmed before you subscribe. Selecting a plan on this page does not start a subscription.
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